Returns & Exchanges

At Sub Pop Mega Mart, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of the delivery date.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

  • 3.
    Ship the Items

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.